I'm sorry to hear about your situation.
This comment system leads to the team responsible for transparency and accountability work in the public service. We host datasets and records about many things, including historic statistics on immigration and visa applications, but we do not deal with these services directly. I also removed your phone number for your own privacy.
I would recommend you contact UNHCR Canada for assistance: http://www.unhcr.ca/contact-us/
You can go to the following website to learn more about immigration:
Immigration, Refugees, and Citizenship Canada: http://www.cic.gc.ca/english/immigrate/apply.asp
Refugees and Asylum: http://www.cic.gc.ca/english/refugees/index.asp
Here is how they can apply to become refugees: http://www.cic.gc.ca/english/information/applications/conref.asp
You can email your local IRCC office for direct help: http://www.cic.gc.ca/english/information/offices/index.asp
I hope this helps.
The Open Government team