Description
The Government of Canada will make it easier for Canadians to access their own personal information held by the federal government.
- Lead department:
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Treasury Board of Canada Secretariat
- Email address for enquiries:
- Other involved actors:
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n/a
- Overall status:
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All deliverables on schedule.
Planned result
You'll be able to use a central website to easily access your personal information held by the government backed by a 30-day guarantee for requests for personal information.
Key indicator
| Indicator | Target | Latest actual data (and data collection date) |
|---|---|---|
| Percentage of personal information requests responded to within established timelines (30 days or within an extension period provided for in the Act) | Increase in percentage of personal information requests responded to within established timelines from 80.4% in 2015-16 to 85% in 2019-20 | 80.4% of requests were responded to within timelines in 2016-17 |
| User-rated ease of access to make personal information requests | 60% of users who respond to the survey will rate ease of access positively | This data will be gathered through the new central website. The launch of the central website is planned for 2018. |
Status
Status of Open Government Plan milestones (complete, substantial, limited, not started)
Substantial:
- 2.1 Develop a central website where Canadians can submit personal information requests to any government institution, with first phase of roll-out targeted for 2018.
- Development of a central website where Canadians can submit personal information and access to information requests to any government institution is underway. TBS has completed the prototype for the website and is now adding additional functionality to enhance user experience based on user testing.
- 2.2 Implement a 30-day guarantee for requests for personal information, backed by a commitment to provide a written explanation to the requester and the Privacy Commissioner should a request take longer than 30 days to fulfill.
- Treasury Board of Canada Secretariat (TBS) officials are finalizing guidance for institutions to implement the 30-day guarantee. The guidance will reflect consultations with the Office of the Privacy Commissioner and government institutions.
Challenge
- Integrating over 200 institutions to a central ATIP request website poses a significant challenge to our ability to achieve this commitment within the timeline.