About this information
Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).
If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.
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Found 16 record(s)
Req # EA_2024_0062434
Requesting the final versions of the following briefing notes. (1) "Briefing note on Home Trust Bank and Home Company", ref 1664324, (2) "Briefing Note Fairstone Bank of Canada", ref 1754652, (3) "Overview on De-banking Practices", 1870462Organization: Financial Consumer Agency of Canada
April 2024
Req # EA2024_0064098
Provide any document relating to COMERCO SERVICES INC. ("Company") and/or to 3300 Saint-Martin Blvd. West, Suite 300, Laval (Chomedey) lot number 2 057 060 of the registry division of Laval ("Property") with respect to: compliance or non-compliance of the Property or activities connected thereto with any law or regulation under your jurisdiction; (ii) any violations or omissions that have or have not been corrected and that may have been identified with respect to the Ownership thereof or the activities undertaken therein; (iii) any report or expert appraisal prepared by a third party in connection with the Property or the Company's activities. Indicate whether, to the best of your knowledge, any circumstance could, over the course of time, give rise to a breach of any such law or regulation."Organization: Financial Consumer Agency of Canada
April 2024
Req # EA 2023 000004
On July 13, 2023: “We are requesting the records related to FCAC’s investigation of Rogers Bank regarding violations of the Negative Option Billing Regulations: The Notice of Violations issued October 25, 2019 to Rogers Bank, including the Compliance Report issued on October 23, 2019. The written representations from Rogers Bank dated November 21, 2019. All internal FCAC memoranda and findings of fact regarding their review of these complaints.”Organization: Financial Consumer Agency of Canada
August 2023
Req # EA 2023 0029452
“a) of 3,992 consumer complaints from the fiscal year ending March 31, 2019, numbers that i) received form letter/email reply with no further follow-up; ii) numbers prompting any FCAC investigation; iii) numbers resulting in finding against a financial institution for breach. Apply breakdown: b) of 5,429 consumer complaints from fiscal year March 31, 2020; c) of 6,861 consumer complaints from the fiscal year March 31, 2021; d) of 4,745 consumer complaints from the fiscal year March 31, 2022 and e) of 6,296 consumer complaints from the fiscal year March 31, 2023.”Organization: Financial Consumer Agency of Canada
August 2023
Nothing to report this month
Organization: Financial Consumer Agency of Canada
Nothing to report this month
Organization: Financial Consumer Agency of Canada
Req # A-2022-007718
Provide the following briefing documents prepared in January 2022: RDIMS #393979, e-Transfer and Digital Banking Fraud Proposal. Provide disclosure on an interim basis of each briefing note as it is finalized.Organization: Financial Consumer Agency of Canada
April 2022
Req # A-2022-009625
Provide the following briefing documents prepared in January 2022: RDIMS #393979, e-Transfer and Digital Banking Fraud Proposal. Provide disclosure on an interim basis of each briefing note as it is finalized.Organization: Financial Consumer Agency of Canada
April 2022
Nothing to report this month
Organization: Financial Consumer Agency of Canada
Req # A-2021-001016
Briefing notes between the Financial Consumer Agency of Canada (FCAC) and the Ministry of Finance between April 1, 2018, and January 15, 2021, that refer to External Complaints Bodies or ECBs and all relevant correspondences.Organization: Financial Consumer Agency of Canada
April 2021