Completed Access to Information Requests

About this information

Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).

If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.

*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.

Download datasets of the summaries of completed access to information requests.

Current Search

Report Type

Organization

Disposition

Year

Month

Found 70 record(s)

Req # A-2024-00003

A digital copy of passenger complaints at Toronto Pearson Airport from January 1, 2023 to December 31, 2023

Organization: Canadian Air Transport Security Authority

491 page(s)
September 2024

Nothing to report this month

Organization: Canadian Air Transport Security Authority

August 2024

Req # A-2024-00004

Copies of passenger complaints in the following categories: Screening Officer Customer Service, Temporary Emergency Measures, Passengers with Special Needs, and Additional Screening Requirements at YOW (Ottawa) from January 1, 2023 to May 16, 2024.

Organization: Canadian Air Transport Security Authority

81 page(s)
July 2024

Req # A-2024-00005

Copy of the service contract effective April 1, 2024 between CATSA and Paladin Airport Security Services

Organization: Canadian Air Transport Security Authority

623 page(s)
July 2024

Nothing to report this month

Organization: Canadian Air Transport Security Authority

June 2024

Req # A-2023-00018

A digital, machine-readable copy of passenger complaints at Thunder Bay International Airport from January 1, 2017 to March 22, 2024.

Organization: Canadian Air Transport Security Authority

51 page(s)
May 2024

Req # A-2024-00001

Copy of surveillance footage at Toronto Pearson Airport (YYZ) on February 23, 2024 at approximately 11:45 am to 11:50 am.

Organization: Canadian Air Transport Security Authority

0 page(s)
April 2024

Req # A-2023-00004

A digital, machine-readable copy of passenger complaints at YUL (Montreal airport) from Jan. 1, 2020 to June 12, 2023

Organization: Canadian Air Transport Security Authority

381 page(s)
March 2024

Req # A-2023-00013

All communications, including, emails, memos and text messages, referencing Melissa Lantsman (Shadow Minister of Transportation) regarding airport disruptions and passport difficulties in the summer of 2022, for the period of September 20, 2021 to…

Organization: Canadian Air Transport Security Authority

82 page(s)
February 2024

Req # A-2023-00011

Records relating to processing time and any delays, outages or incidents at Montreal airport (YUL) that may have prevented the timely departure of a passenger flight on September 27, 2023.

Organization: Canadian Air Transport Security Authority

74 page(s)
January 2024
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