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This is the second year for Indigenous Services Canada to table a fees report. The Service Fees Act introduces a modern legislative framework that enables cost-effective delivery of services and, through enhanced reporting to Parliament, improved transparency and oversight.

In 2019-2020, the Department completed 302 access to information requests, with a total of 39,245 pages processed, demonstrating its commitment to openness and transparency.

The Department completed 241 privacy requests, totaling 24,483 pages processed, ensuring Canadians have the right of access to their personal information.

Indigenous Services Canada was created in 2017 to improve access to high-quality services for First Nations, Inuit and Métis peoples, to support and empower Indigenous peoples in the control and delivery of those services, and improve the quality of life and safety in their communities. The...