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The OPS CSS are service commitments that you can expect when accessing government services by: * telephone * in-person visits * e-mail * regular mail * fax * government websites Where tracking systems were not available, sampling and mystery shopping was used to estimate results. [CSS]: Common...

A service standard is a public commitment to a level of service that a client/customer can expect, under normal circumstances. Service standards typically address timeliness, accuracy, and accessibility of a government service. This 2011-12 Government of Ontario Service Standards dataset provides...

The dataset includes: * project name * number of years projects were funded * partner organization (beneficiary) Under the Cooperation and Exchange Agreement, Ontario and Quebec agree to share and exchange information and expertise and to cooperate in various areas, including culture, education,...

Annual population projections, from 2022 to 2046. These datasets include population projections by age and sex organized by geography: * Projections for Ontario * Projections for each of the 6 regions * Projections for each of the 49 census divisions * Projections for each of the 34 public health...

Information included for each ministry includes: * number of requests completed * number of requests completed within 30 days * number of requests completed within extended timelines * number of requests not completed within statutory timelines * appeals filed with the Information and Privacy...

The data includes the following information for various tax credits and benefits: * maximum amounts * income ranges * phase-out rates Each year the maximum amounts and income ranges for certain credits and benefits are adjusted for inflation. You can download the dataset to view these adjustments.

A collection of customer service statistics  including number of telephone inquiries, correspondence, visitors etc. ## Related Archives of Ontario Tours and Speakers Bureau

This dataset includes annual payments from 1993 to present made through Ontario's Land Titles Assurance Fund. Under the Land Titles Act, the Land Titles Assurance Fund is established to compensate people for certain financial losses they incur due to real estate fraud or omissions and errors in...