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UPDATE: In July 2023, the implementation of the Machine Learning model proved successful, resulting in the completion of over 40,000 claims. Although this page won't receive further updates, the project is still ongoing and can be accessed here. It's now referred to as the “Employment Insurance...

Record of Employment Comments Classification Model: Reducing Manual Review of Text Comments The Record of Employment (ROE) form contains a text field (Block 18) for entering any details about exceptional circumstances that should be communicated to Service Canada to clarify the information on the...

EI Machine Learning Workload: Achieving Workload Reduction in Employment Insurance Recalculation Processes Recalculation within the context of Employment Insurance (EI) typically occurs when changes in circumstances or new information emerge that could impact the accuracy of benefit calculations....