Departmental Results Framework indicators 2021-2022 Edition – Indicator 6: Public Perception Index: trust
Literature on tax compliance has identified trust as one of the key predictors of voluntary compliance. Accordingly the CRA has prioritized evaluating the public perception of trust in the Agency as one of its outcomes. This approach to measuring trust accomplishes two objectives: first, it will...
Organization:
Canada Revenue Agency
Resource Formats:
- CSV