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The Privacy Act gives Canadian citizens and those present in Canada the right to access and request correction of personal information about themselves held by federal government institutions. The Act also outlines obligations related to the collection, retention, accuracy, use, disclosure and...

The audit of health related travel began in May 2009. The objectives of the audit were to assess compliance with governing regulations and policy; to assess the adequacy and accuracy of management information; and, to assess the control framework and test controls and verification processes. The...

Policies related to Attendance Allowance.

The Privacy Act gives Canadian citizens and those present in Canada the right to access and request correction of personal information about themselves held by federal government institutions. The Act also outlines obligations related to the collection, retention, accuracy, use, disclosure and...

In 2012, Veterans Affairs Canada (VAC) and Service Canada entered into a Partnership whereby Service Canada would use their web, in-person and telephone services to provide general information on VAC’s benefits and services to individuals who visit Service Canada’s website, visit a Service Canada...

Policies related to Veterans Insurance.

Policies related to the Disability Pension.

The Access to Information Act provides members of the public and corporations with the legislated right to access federal government records, subject to certain limited and specific exceptions. The Act complements other methods for obtaining government information, and does not limit in any way...

The Centralized Mail initiative was designed in 2011 to direct all incoming Veteran documents to a central location in order to reduce Veteran and staff confusion resulting from multiple address choices. The Centralized Mail project commenced in 2011 and was fully operational by April 1, 2016....

Policies related to the Detention Benefit.