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Veterans Affairs Canada (VAC) has set service standards to ensure quality and timely delivery of services and decisions. The department is currently conducting a review of these standards to ensure they report on the service experiences that matter most. New standards may be added and/or existing...

The Horizontal Initiative database provides planned and actual financial and non-financial information by horizontal initiatives. Details for each initiative include the lead departments, timing of the initiative, the total funding allocation, a description, the shared outcomes, governance...