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Monthly update of Public Service Pay Centre progress including total number of transactions ready to be processed, workflow of transactions received and processed by the Pay Centre, and transactions processed within service standards.

The number and percentage of adjudication decisions and recommendations that are made within legislated time limits and service standards.

The Service Inventory provides a corporate-wide perspective on information related to Government of Canada (GC) services. A visualization of this data can be found on GC InfoBase at https://www.tbs-sct.gc.ca/ems-sgd/edb-bdd/index-eng.html#infographic/gov/gov/services

This indicator measures the percentage of external service standards targets that were met or mostly met within 5% of their target.

The number of pay transactions processed that are accurate and on time. On time refers to the production of bi-weekly payroll for core federal public service, and for uniformed RCMP members based on each schedule. Accurate refers to the accuracy of the gross-to-net pay calculation within each of...

Veterans Affairs Canada (VAC) has set service standards to ensure quality and timely delivery of services and decisions. The department is currently conducting a review of these standards to ensure they report on the service experiences that matter most. New standards may be added and/or existing...

Veterans Affairs Canada (VAC) has set service standards to ensure quality and timely delivery of services and decisions. The department is currently conducting a review of these standards to ensure they report on the service experiences that matter most. New standards may be added and/or existing...

This indicator measures the percentage of external service standards targets that were met or mostly met within 5% of their target.

Risk Management Plan reviews protect Canadians from preventable hazards, and contribute to effective engagement with partners and stakeholders - in view of the department's reliance on shared responsibilities. This indicator measures post-market effectiveness in providing Canadians with access to...

This indicator measures the percentage of external service standards targets that were met or mostly met within 5% of their target.