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Audit of Demand and Relationship Management The objective of this audit was to provide assurance that appropriate controls, processes and functions had been defined for Shared Services Canada (SSC) to proactively manage the demands of, and relationships with, its partners and clients. The scope of the audit included the controls, processes and functions within the Information Technology Infrastructure Library service lifecycle related to demand and relationship management with SSC’s partners and clients. 2019-08-07 Shared Services Canada open-ouvert@tbs-sct.gc.ca Government and PoliticsProcessesAuditInformation Technology Infrastructure Librarycontrolsprocessesfunctions Audit of Demand and Relationship ManagementHTML https://www.canada.ca/en/shared-services/corporate/publications/audit-demand-relationship-management.html Audit of Demand and Relationship ManagementHTML https://www.canada.ca/fr/services-partages/organisation/publications/audit-demande-relations-partenaires.html

Audit of Demand and Relationship Management

The objective of this audit was to provide assurance that appropriate controls, processes and functions had been defined for Shared Services Canada (SSC) to proactively manage the demands of, and relationships with, its partners and clients. The scope of the audit included the controls, processes and functions within the Information Technology Infrastructure Library service lifecycle related to demand and relationship management with SSC’s partners and clients.

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Resource Name Resource Type Format Language Links
Audit of Demand and Relationship Management Assessment - Audit HTML English Access
Audit of Demand and Relationship Management Assessment - Audit HTML French Access
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