Service delivery performance for the Ontario Public Service

Service delivery performance for the Ontario Public Service The OPS CSS are service commitments that you can expect when accessing government services by: * telephone * in-person visits * e-mail * regular mail * fax * government websites Where tracking systems were not available, sampling and mystery shopping was used to estimate results. *[CSS]: Common Service Standards *[OPS]: Ontario Public Service 2022-07-21 Government of Ontario Government and PoliticsGovernment and FinanceGovernment https://files.ontario.ca/opendata/ops css open data 2014-15 3.xlsxXLSX https://files.ontario.ca/opendata/ops_css_open_data_2014-15_3.xlsx https://files.ontario.ca/opendata/ops css open data 2014-15 3 0.xlsxXLSX https://files.ontario.ca/opendata/ops_css_open_data_2014-15_3_0.xlsx Original metadata (https://data.ontario.ca)HTML https://data.ontario.ca/dataset/4e92a8c7-7ada-4931-b2be-602c3bfbb0df Original metadata (https://data.ontario.ca/fr)HTML https://data.ontario.ca/fr/dataset/4e92a8c7-7ada-4931-b2be-602c3bfbb0df

The OPS CSS are service commitments that you can expect when accessing government services by: * telephone * in-person visits * e-mail * regular mail * fax * government websites Where tracking systems were not available, sampling and mystery shopping was used to estimate results. [CSS]: Common Service Standards [OPS]: Ontario Public Service

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