Service delivery performance for the Ontario Public Service
The OPS CSS are service commitments that you can expect when accessing government services by: * telephone * in-person visits * e-mail * regular mail * fax * government websites Where tracking systems were not available, sampling and mystery shopping was used to estimate results. [CSS]: Common Service Standards [OPS]: Ontario Public Service
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- Publisher - Current Organization Name: Government of Ontario
- Licence: Open Government Licence – Ontario
Data and Resources
https://files.ontario.ca/opendata/ops css open data 2014-15 3.xlsxXLSXEnglish French dataset XLSX
https://files.ontario.ca/opendata/ops css open data 2014-15 3 0.xlsxXLSXEnglish French dataset XLSX
Original metadata (https://data.ontario.ca)HTMLEnglish website HTML
Original metadata (https://data.ontario.ca/fr)HTMLFrench website HTML