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111 records found
  • Federal

    Veterans Affairs Canada Audit of Centralized Mail - April 2017

    The Centralized Mail initiative was designed in 2011 to direct all incoming Veteran documents to a central location in order to reduce Veteran and staff confusion resulting from multiple address choices. The Centralized Mail project commenced in 2011 and was fully operational by April 1, 2016....
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
    • PDF
  • Federal

    Veterans Affairs Canada Audit of Digitization of Service and Health Records -...

    Approval of a disability pension or award application requires the establishment of a relationship between the claimed disability or injury and service. Service and health records (SHR) that are held at the Department of National Defence (DND), the Royal Canadian Mounted Police (RCMP), or at...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
    • PDF
  • Federal

    Veterans Affairs Canada Review of Marijuana for Medical Purposes - November 2016

    Prior to the introduction of the Marihuana for Medical Purposes Regulations (MMPR), the Medical Marihuana Access Regulations (MMARs) extremely limited access to cannabis to a small number of conditions and circumstances and only when authorized by a specialist. Since 2008, Veterans Affairs Canada...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
    • PDF
  • Federal

    Veterans Affairs Canada Evaluation of the Career Transition Program - Septemb...

    The Career Transition Services (CTS) Program evaluation was conducted in accordance with Veterans Affairs Canada’s (VAC) approved Multi-Year Risk-Based Evaluation Plan 2012-17. The Terms and Conditions of CTS were valid until March 31, 2016. The Career Transition Services Program was established...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
    • PDF
  • Federal

    Audit of Veterans Affairs Canada's Telephony Service - June 2016

    An effective and efficient phone system is crucial to providing Veterans, their families, and service providers with access to information from Veterans Affairs Canada (VAC) staff. The National Contact Centre Network (NCCN) provides a central point of contact for external callers to obtain...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
    • PDF
  • Federal

    Veterans Affairs Canada Evaluation of the Financial Benefits Program - Septem...

    The evaluation of the Financial Benefits Program was conducted in accordance with the Veterans Affairs Canada Multi-Year Risk-Based Evaluation Plan 2014-19. The program was last evaluated as part of an overall New Veterans Charter Evaluation in 2010-11. The Financial Benefits Program was...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
    • PDF
  • Federal

    Veterans Affairs Canada Evaluation of the Veterans Affairs Canada (VAC)-Servi...

    In 2012, Veterans Affairs Canada (VAC) and Service Canada entered into a Partnership whereby Service Canada would use their web, in-person and telephone services to provide general information on VAC’s benefits and services to individuals who visit Service Canada’s website, visit a Service Canada...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
    • PDF
  • Federal

    Veterans Affairs Canada Evaluation of the Veteran's Independence Program (VIP...

    The evaluation of the Veterans Independence Program was conducted in accordance with the Veterans Affairs Canada Multi-Year Risk-Based Evaluation Plan 2015-20. The evaluation covers the time period from April 1, 2010 to March 31, 2015, and was conducted between June 2015 and January 2016. The...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
    • PDF
  • Federal

    Veterans Affairs Canada Audit of Petty Cash - October 2015

    The Accountable Advances Regulations (AAR) permit departments to establish petty cash funds to assist in meeting specific operational needs. Each petty cash fund can be set up to a maximum of $2,000; individual transactions shall not exceed $200. Veterans Affairs Canada (VAC) currently has 78...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
    • PDF
  • Federal

    Veterans Affairs Canada Audit of the Veterans Independence Program Annual Fol...

    The purpose of the Veterans Independence Program (VIP) is to assist recipients in maintaining their independence through the provision of home and community care. As per the VIP Terms and Conditions, Veterans and other recipients in receipt of funding for VIP services must be contacted at least...
    Organization:
    Veterans Affairs Canada
    Resource Formats:
    • HTML
    • PDF
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