Canada Revenue Agency

The Goods and Services Tax/Harmonized Sales Tax (GST/HST) credit statistics present data based on the information that the Canada Revenue Agency (CRA) collected and processed for all individual recipients for the 2016-2017 benefit year, which covers the period from July 2016 to June 2017.

The Goods and Services Tax/Harmonized Sales Tax (GST/HST) credit statistics present data based on the information that the Canada Revenue Agency (CRA) collected and processed for all individual recipients for the 2017-2018 benefit year, which covers the period from July 2017 to June 2018.

The Goods and Services Tax/Harmonized Sales Tax (GST/HST) credit statistics present data based on the information that the Canada Revenue Agency (CRA) collected and processed for all individual recipients for the 2020-2021 benefit year, which covers the period from July 2020 to June 2021.

The Goods and Services Tax/Harmonized Sales Tax (GST/HST) credit statistics present data based on the information that the Canada Revenue Agency (CRA) collected and processed for all individual recipients for the 2019-2020 benefit year, which covers the period from July 2019 to June 2020.

The Goods and Services Tax/Harmonized Sales Tax (GST/HST) credit statistics present data based on the information that the Canada Revenue Agency (CRA) collected and processed for all individual recipients for the 2018-2019 benefit year, which covers the period from July 2018 to June 2019.

Disclosure of the incremental value (42.86%) of the 100% GST and the federal portion of the HST rebate approved for payment by the Minister of National Revenue to each municipal entity.

The Climate Action Incentive (CAI) statistics are based on information that the Canada Revenue Agency (CRA) collected and processed for all 2019 claimants of the following four provinces: Saskatchewan, Manitoba, Ontario and Alberta.

This indicator measures on-time filing compliance for individuals.

This indicator represents the percentage of Canadian businesses registered for Goods and Services Tax (GST)/Harmonized Sales Tax (HST) (including Québec).

This indicator measures on-time payment compliance.

This indicator measures the percentage of external service standards targets that were met or mostly met within 5% of their target.

This indicator measures the level of satisfaction with CRA’s services which is an indication of client-centric service. Client-centric service has been empirically shown to predict trust, which in turn promotes cooperation and compliance. This indicator captures Canadian taxpayers’ and tax...

Literature on tax compliance has identified trust as one of the key predictors of voluntary compliance. Accordingly the CRA has prioritized evaluating the public perception of trust in the Agency as one of its outcomes. This approach to measuring trust accomplishes two objectives: first, it will...

An indicator that measures voluntary compliance with tax filing.

This indicator measures the performance of the CRA in managing tax debt.

Ensures the Agency achieves its responsibilities and priorities of assisting Canadians to meet their filing obligations, while also ensuring Canadians receive the benefits they are entitled to. This value is derived by dividing the total number of taxpayers who filed after the letter was issued...

Through a telephone survey, benefit recipients have the opportunity to let the CRA know the level of their satisfaction in their overall benefits service experience.

This indicator measures the performance of the CRA in issuing Canada child benefit payments on time.

This indicator measures the amount of annual incremental federal revenue generated as a result of additional Federal Budget initiatives used to support Government of Canada responsibilities and priorities and the Agency's ultimate outcome: "Canadians meet their obligations, non-compliance is...

Demonstrates the CRA’s commitment to helping those with modest incomes and simple tax situations complete their tax and benefit returns.