Department of Justice Canada

Legal clinics in Canada may provide a variety of services, the most usual being free legal information, summary advice, coaching, and representation to low-income clients who meet certain eligibility criteria. Although one or more of these core services may exist in any given clinic, there is no...

A service standard is a public commitment to a measurable level of performance that clients can expect under normal circumstances. The Department of Justice has set three service standards for the timely and accurate delivery of Program-related services under normal circumstances. Acknowledgement...