Survey of citizen satisfaction with telephone service 311
The City of Montreal, through the Customer Experience Office, assesses, every two years, the level of satisfaction of citizens with municipal services. A first wave of satisfaction surveys took place in the fall of 2014. The City of Montreal's satisfaction study includes four surveys. This set...
Organization:
Government and Municipalities of Québec
Issued by:
Government and Municipalities of Québec
Resource Formats:
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