Performance dashboard for government services


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Votes: 21

Create an easy-to-understand performance dashboard for data on major government services: Service Canada wait times, 1-800-O-Canada calls, border crossings, visa applications, ATI request responses, etc.

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Submitted by Bruce Cuthbert on May 13, 2016 - 6:54 AM

The Prime Minister letter to Ministers, Premier letter to Ministers, Mayor letter to CAO should have quarterly reporting. the US Federal govt has a very nice traffic light performance dashboard when Clinton was in power. It was developed by the FEAPMO. It was simple, practical, and I think it worked. The same should be sued for all Government Public facing and internal services. By doing this it might lead to more internal collaboration to get more green dots.