Informal Request for ATI Records Previously Released

Organization: Immigration, Refugees and Citizenship Canada

Year: 2020

Month: March

Request Number: A-2019-32360

Request Summary: 1. Copy of records processed under A-2016-37238: From September 1, 2016 to February 3, 2017, E-mail, reports and analysis that provides an account of concerns regarding the performance of computer systems related to processing of electronic travel authorization (eTA) applications. Concerns regarding performance of computer systems should be interpreted as pertaining to but not limited to security, speed, accuracy, privacy, glitches etc., with the online application process only. 2. Also, all e-mails, reports and analysis that provide an account of concerns regarding the performance of computer systems related to processing of Electronic Travel Authorization (eTA) applications. Concerns regarding performance of computer systems should be interpreted as pertaining to but not limited to security, speed, accuracy, privacy, glitches etc., with the online application process only. Time interval of interest: from January 1, 2015 to August 31, 2016 and February 4, 2017 to July 18, 2019.

Disposition: Disclosed in part

Number of pages: 686

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