Informal Request for ATI Records Previously Released

Organization: Immigration, Refugees and Citizenship Canada

Year: 2023

Month: June

Request Number: 1A-2023-22161

Request Summary: I would like to receive the following: - A list of the IT system crashes of one of the IRCC’s portals since 2017, specifying the date of each system crash, how long it lasted, the portal(s) affected, and the reason for the system crash, in an Excel file. - Any incident reports regarding one of these system crashes. - Any complaints relating to IT system crashes of one of the IRCC portals since 2017. - Any documents relating to cyber security for the IRCC portals.

Disposition: All disclosed

Number of pages: 2

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This information is collected for statistical purposes and is published annually on the Government of Canada Info Source website. (www.infosource.gc.ca)

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Please note To the extent possible, the institution will return the requested records in the format selected, but it may not be able to accommodate all electronic formats due to size limitations.
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