Informal Request for ATI Records Previously Released

Organization: Immigration, Refugees and Citizenship Canada

Year: 2021

Month: May

Request Number: 2A-2021-04321

Request Summary: This ATIP request is regarding the actual metrics of compliance to the service standards published by IRCC for citizenship grant applications in https://www.canada.ca/en/immigration-refugees-citizenship/corporate/mandate/service-declaration/service-standards.html Please provide the documents created related to the below items. Can you please share the documents and records that show the number of citizenship applications received in 2019, and processed within the 12 month period? Can you please share the documents and records that show the number of citizenship applications processed by the Scarborough - Toronto office in 2020? Can you please share the documents and records regarding any meetings conducted regarding performance measures and metrics towards meeting the service standards in processing citizenship grant applications? Can you please share the documents and records that show what factors are used to pick citizenship grant applications for online tests in the Scarborough location? Can you please share the documents and record that show how many citizenship grant applications filed in 2019 and 2020 are waiting for processing in Ontario in general and in the Scarborough location?

Disposition: All disclosed

Number of pages: 41

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