Informal Request for ATI Records Previously Released

Organization: Canadian Air Transport Security Authority

Year: 2024

Month: July

Request Number: A-2024-00004

Request Summary: Copies of passenger complaints in the following categories: Screening Officer Customer Service, Temporary Emergency Measures, Passengers with Special Needs, and Additional Screening Requirements at YOW (Ottawa) from January 1, 2023 to May 16, 2024.

Disposition: Disclosed in part

Number of pages: 81

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Please note To the extent possible, the institution will return the requested records in the format selected, but it may not be able to accommodate all electronic formats due to size limitations.
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