Informal Request for ATI Records Previously Released

Organization: Immigration, Refugees and Citizenship Canada

Year: 2022

Month: January

Request Number: 2A-2021-42597

Request Summary: Please provide: 1. Any and all records including but not limited to memos, briefing notes, internal notes, reports, discussions, emails, policies pertaining to the number of applicants applying for citizenship through the new online citizenship portal (e-app) (Until July 13, 2021). 2. Any and all records including but not limited to memos, briefing notes, internal notes, reports, discussions, emails, policies pertaining to the current backlog in sending acknowledgment of receipts (AOR) to online citizenship applicants in comparison to regular paper applicants (Until July 13, 2021). 3. Any and all records including but not limited to memos, briefing notes, internal notes, reports, discussions, emails, policies pertaining to the plans AND measures being pursued to streamline online citizenship applications (Until July 13, 2021). 4. Any and all records including but not limited to memos, briefing notes, internal notes, reports, discussions, emails, policies pertaining to increasing the volume and/or processing capacity of online citizenship applications. 5. Any and all records including but not limited to memos, briefing notes, internal notes, reports, discussions, emails, policies pertaining to processing guidelines and the efforts fully integrate and train officers to process online citizenship applications. Timeframe for all information being sought: since the commencement of online citizenship applications program (e-app) (Until July 13, 2021).

Disposition: Disclosed in part

Number of pages: 173

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