Organization: Veterans Affairs Canada
Year: 2020
Month: July
Request Number: A-2019-00109
Request Summary: All internal VAC electronic and paper correspondence regarding family services Mental Health Poc 12 doc id 1104 during the requested time frame (2019-01-01 to 2020-02-21). Specifically, would like correspondence related to this policy being reviewed, changed or "applied more clearly" between Minister's Office, Deputy Minister's Office, ADM in charge of policy office, the Halifax District Office, all district offices, BlueCross, VAC/BlueCross treatment centre, any and all internal correspondence relating to instructions given to VAC front line staff regarding this same policy and what they have been instructed to tell VAC clients/Veterans regarding this policy over same time frame.
Disposition: Disclosed in part
Number of pages: 4531