Informal Request for ATI Records Previously Released

Organization: Veterans Affairs Canada

Year: 2023

Month: June

Request Number: A-2023-00047

Request Summary: Requesting the following: 1) the exact algorithm and type of cases used to provide the average wait times for the “Health programs and Services, Disability Benefits, Single Conditions” application times found at https://www.veterans.gc.ca/eng/resources/wait-times. 2) emails between staff of VAC expressing concern at the inaccuracy of the wait time tool 3) the date of the oldest completed disability application currently being processed by VAC 4) the average wait time for a single condition disability application, and 5) the total number of disability application that have waited more than one year to be processed. From 2019-01-01 to 2023-06-08

Disposition: Disclosed in part

Number of pages: 122

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