Informal Request for ATI Records Previously Released

Organization: Veterans Affairs Canada

Year: 2020

Month: January

Request Number: A-2019-00090

Request Summary: Looking for any and all up-to-date policies, direction, guidelines, memorandum, methodologies, worksheets, calculation sheets, calculator tools or other electronic verification tools or software, and training and instructional material that VAC staff use to calculate client entitlement to the Education & Training Benefit. Looking for specific information on how the department verifies entitlement, not specific personnel information. Would also like any documents that overview the process for review, approval, and grievance or redress.

Disposition: All disclosed

Number of pages: 153

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Academia: Those who are engaged in higher education and who require information for research purposes.

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