Organization: Financial Consumer Agency of Canada
Year: 2023
Month: August
Request Number: EA 2023 0029452
Request Summary: “a) of 3,992 consumer complaints from the fiscal year ending March 31, 2019, numbers that i) received form letter/email reply with no further follow-up; ii) numbers prompting any FCAC investigation; iii) numbers resulting in finding against a financial institution for breach. Apply breakdown: b) of 5,429 consumer complaints from fiscal year March 31, 2020; c) of 6,861 consumer complaints from the fiscal year March 31, 2021; d) of 4,745 consumer complaints from the fiscal year March 31, 2022 and e) of 6,296 consumer complaints from the fiscal year March 31, 2023.”
Disposition: No records exist
Number of pages: 0