About this information
Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).
If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.
*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.
Download datasets of the summaries of completed access to information requests.
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Found 50 record(s)
Req # A-2020-00015
Documents related to Air Canada held by the Canadian Transportation Agency. Please also provide me with copies of all documents, including e-mail messages and letters, that the CTA holds which were created or last modified since 2020-03-15 and contain the following in the document/email metadata (subject, sender, recipient) or content: "Air Canada” or aircanada, AND; at least one of the following words: refund; credit; voucher.Organization: Canadian Transportation Agency
November 2020
Req # A-2020-00002
A copy of the unpublished background meetings, notes and exchanges that lead to CTA March 13/2020 ruling to temporarily suspend certain provisions in the air passenger bill of rights such as on cancellations/disruptions and to its subsequent March 25/20 statement on vouchers and the its subsequent FAQ answers on vouchers and refunds. Only include unpublished notes and exchanges at CTA.TIMEFRAME June 1, 2019 to March 25, 2020Organization: Canadian Transportation Agency
November 2020
Req # A-2020-00014
Documents related to Air Canada held by the Canadian Transportation Agency. Please also provide me with copies of all correspondence and documents, including e-mail messages and letters, exchanged between Air Canada and the Canadian Transportation Agency and/or its members which were sent, received, created or last modified between 2020-03-15 and 2020-05-30, and contain the following in their content: at least one of the following words: refund; credit; voucher; statement.Organization: Canadian Transportation Agency
November 2020
Req # A-2020-00016
Documents related to Air Canada held by the Canadian Transportation Agency. Please also provide me with copies of all correspondence and documents, including e-mail messages and letters, exchanged between the National Airlines Council of Canada and the Canadian Transportation Agency or its members since 2020-03-15.Organization: Canadian Transportation Agency
November 2020
Req # A-2020-00017
Documents related to Air Canada held by the Canadian Transportation Agency. Please also provide me with copies of all documents, including e-mail messages and letters, that the CTA holds that contain "National Airlines Council of Canada" and/or "NACC" in their content or metadata and which were created or last modified since 2020-03-15.Organization: Canadian Transportation Agency
November 2020
Nothing to report this month
Organization: Canadian Museum of Immigration at Pier 21
Nothing to report this month
Organization: Federal Bridge Corporation
Req # A-2019-00083
All complaints filed with the Canadian Transportation Agency against Chrono Aviation Inc. and Chrono Jet Inc. since 2012. Copy of the complaints, even if they have been dismissed by the organization: documents relating to these complaints, including, but not limited to, documents confirming receipt of the complaint(s), documents establishing the complaint(s), documents sent to the person against whom the complaint(s) were filed, documents reporting the response of the person against whom the complaint(s) were filed, documents allowing the complaint(s), and documents showing dismissal of the complaint(s).Organization: Canadian Transportation Agency
April 2020
Nothing to report this month
Organization: Canadian Museum of Immigration at Pier 21
Nothing to report this month
Organization: Federal Bridge Corporation