Completed Access to Information Requests

About this information

Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).

If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.

*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.

Download datasets of the summaries of completed access to information requests.

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Found 21 record(s)

Req # A-2021-047

a) Statistics for the number of admissible language complaints each year for covered federal airports and statistics for more specific language complaints broken down i) by each airport ii) for each airport by groups operating at the airport (e.g., airlines; airport authorities; agencies at airports, like border services and security screening services; other commercial businesses) and iii) by complaint category (e.g., not getting service in the preferred official language, unilingual signs, unilingual announcements). *NOTE: Another way OCOL could have broken down language complaint statistics is by parts of the Official Languages Act, namely, Communications with and Services to the Public (Part IV), Language of Work (Part V), Equitable Participation (Part VI), Advancement of English and French (Part VII), Language Requirements of Positions (Part XI, section 91), and other parts of the Act (parts II, III and IX). I am also requesting statistics for the number of language complaints classified as communications with and services to the travelling public. b) Under each complaint category, provide each airport, each year, the number of people complaining numerous times as opposed to one-time complainants, the number of complaints submitted by each individual multi-complainant, and the type of complaints those individual multi-complainants submitted. Also provide the total, per year, of the number of (i) single and (ii) multiple complaints at covered Canadian airports, and the total, per year, of the number of admissible and inadmissible complaints at covered Canadian airports. c) Provide internal or consultant analyses done concerning these airport-based complaints and trends they show (including the number of complaints submitted by the same person before and after 2015). d) Include statistics on the outcome of these complaints and resulting corrective actions. e) Provide complaints/concerns identified by airport groups (e.g., airlines; airport authorities; agencies at airports, like border services and security screening services; other commercial businesses) beginning in 2015 that have been made to OCOL about French language customer complaints.

Organization: Office of the Commissioner of Official Languages

0 page(s)
December 2021

Req # A-2021-051

Request concerning the recommendations issued by the Office of the Commissioner of Official Languages as part of an investigation into a complaint filed by a Francophone constable stationed in British Columbia in 2001 at the Richmond Detachment. The report was issued in April 2005, and the report reference number is 0600-2002-R2. The request for disclosure involves the five recommendations made by the Commissioner of Official Languages to the Royal Canadian Mounted Police.

Organization: Office of the Commissioner of Official Languages

0 page(s)
December 2021

Req # A-2021-055

Obtain a complete copy of the following briefing note involving the organization below: NdeS- Ginette Petitpas Taylor Ministre des Langues officielles et ministre responsable de l’Agence de promotion économique du Canada atlantique 2021-11-26 Ref. No.: E21-0631 Organization: Office of the Commissioner of Official Languages Sector: Policy and Communications Branch To: Deputy heads (including an individual appointed to a position at an equivalent level) Action required: For Information

Organization: Office of the Commissioner of Official Languages

8 page(s)
December 2021

Req # A-2021-052

"Any records (including emails, reports, briefing notes, presentations, text messages, voicemail messages, Teams messages, etc.) relating to the privacy incident (whether regarding the incident, the outcome of the incident, the investigation, anything that happened prior to the incident or that led to the incident, etc.) that occurred on November 26, 2021, with regard to XXXXX and XXXXX, whether at the level of the Privacy investigator, the Investigations division (Ms. Corriveau and her colleagues, whether the investigators in question or their superiors), the Commissioner's office or the Assistant Commissioner's office, or at any other level in the institution. Please do not forget the secretaries and any other employees."

Organization: Office of the Commissioner of Official Languages

0 page(s)
December 2021

Req # A-2021-00021

The most recent internal procedures (as of November 2, 2021) regarding the eligibility criteria for a criminal record suspension request (documents and communiqués).