Completed Access to Information Requests

About this information

Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).

If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator or by submitting a formal access to information request.

*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.

Download datasets of the summaries of completed access to information requests.

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Found 39 record(s)

Req # EA_2023_0050040

Full text of the final report, "Public Opinion Research Study: High Cost Credit Users" by Leger Marketing Inc., contract number CW2241314 dated July 17, 2023.

Organization: Financial Consumer Agency of Canada

184 page(s)
January 2024

Req # A-2023-00067

Table representing the number of times that an administrative monetary penalty was imposed after a reporting entity's first examination, organized by fiscal year.

Organization: Financial Transactions and Reports Analysis Centre of Canada

1 page(s)
January 2024

Req # EA_2023_0043004

Please provide records showing the total cost of office furniture purchased by your department /agency during calendar years of 2020, 2021, and 2022. Provide annual totals for those years as well, Also provide the breakdown of individual purchases, as well as a description of the item or items purchased and the corresponding cost

Organization: Financial Consumer Agency of Canada

3 page(s)
December 2023

Req # A-2023-00049

Proactive disclosure briefing note: 911574

Organization: Financial Transactions and Reports Analysis Centre of Canada

3 page(s)
November 2023

Req # A-2022-00061

Copy of FINTRAC Code of Conduct, Values and Ethics

Organization: Financial Transactions and Reports Analysis Centre of Canada

18 page(s)
November 2023

Req # EA2023_0035262

Provide total number of Canadian depositors (separated into Personal and Commercial) that has been de-banked in the last 5 years, broken down annually by banking institution. De-banked describe has bank account closed for a reason other than substantiated terrorism or money laundering. Provide bank’s reason coded if available.

Organization: Financial Consumer Agency of Canada

1 page(s)
October 2023

Req # EA-2023 019790

a) number of consumer complaints received by FCAC for fiscal years ending March 31 in 2019, 2020, 2021, 2022 and 2023; b) number of complaints in a) that were dismissed without investigation; c) number of complaints in a) that were investigated; d) number of complaints in a) that resulted in any finding of fault against a federally regulated financial institution; e)all documentation including electronic correspondence and data regarding changes to treatment of consumer complaints, scope of consumer complaints deemed acceptable or terms applied to consumer complaints worthy of investigation.

Organization: Financial Consumer Agency of Canada

1 page(s)
July 2023

Req # A-2023-00024

Table showing the number of EFTRs and LCTRs filed late by year and by sector between 2015 and 2023

Organization: Financial Transactions and Reports Analysis Centre of Canada

7 page(s)
July 2023

Req # A-2023-00025

Table showing the total dollar value and number of LCTRs and LVCTRs filed by year and by sector between the fiscal years 2015/2016 and 2023-2024 to date (June 8, 2023)

Organization: Financial Transactions and Reports Analysis Centre of Canada

5 page(s)
July 2023

Req # A-2022-00098

Statistics on the number of compliance examinations conducted by FINTRAC, broken down by sector, between April 2020 and February 2023

Organization: Financial Transactions and Reports Analysis Centre of Canada

1 page(s)
March 2023
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