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Federal departments are moving their web content to Canada.ca. As a part of that process, proactive disclosure reports will become available through the Open Government portal.  During this transition, if a proactive disclosure report from a specific department is not yet available on the Open Government portal please refer to Proactive disclosure by department or agency where a copy can be found.  For any questions on this issue, please contact us at open-ouvert@tbs-sct.gc.ca .

Completed Access to Information Requests

Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests previously made to the Government of Canada. If you find a summary of interest, you can request a copy of the records at no cost. For additional information, please see the “About Access to Information Requests” webpage.

Download datasets of the summaries of completed access to information requests.

If you don’t find what you are looking for you can request additional government records under an institution’s control by contacting the institution’s Access to Information and Privacy Coordinator.

Enter keywords (e.g. institution, topic, field of interest, etc.)
*All information provided will incorporate the necessary exemptions and exclusions as per the Access to Information Act and the Privacy Act.

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Displaying 1 - 10 of 24

Request Number: 1025-AC2016-004

Organization: Financial Consumer Agency of Canada

Disposition: Disclosed in part

Year: 2016

Month: April

Number of Pages: 46

Request Summary: Request under the Access to Information Act for the following records: " All deliverables received to date from RFP No. 20150514 pertaining to a Canadian Financial Capability Survey."

Make an informal request for: 1025-AC2016-004 (FCAC)

Request Number: 1025-AC2017-001

Organization: Financial Consumer Agency of Canada

Disposition: Disclosed in part

Year: 2016

Month: May

Number of Pages: 2

Request Summary: Request under the Access to Information Act for the following records: " A list of all briefing notes prepared for the Commissioner, from January 1, 2015 to present."

Make an informal request for: 1025-AC2017-001 (FCAC)

Request Number: 1025-AC2017-002

Organization: Financial Consumer Agency of Canada

Disposition: Disclosed/ Divulgué

Year: 2016

Month: October

Number of Pages: 81

Request Summary: Request for information pursuant to the Access to Information Act to FCAC : "Complaint with the Financial Consumer Agency of Canada (FCAC) regarding the mortgage. Consumer would like to be supplied with the results."

Make an informal request for: 1025-AC2017-002 (FCAC)

Request Number: 1025-AC2017-006

Organization: Financial Consumer Agency of Canada

Disposition: Disclosed in part/Divulgué en partie

Year: 2017

Month: April

Number of Pages: 54

Request Summary: We have received a request under the "Access to Information Act" for the following records: “I am requesting the following briefing materials: Background on Payday Loans in Quebec (Apr-16) Memo: Recommendation to conduct a national survey of users of payday loans (Dec-15) Recommendation to conduct a market scan of payday loan alternatives (Jan-16) Letter to Stakeholders concerning payday loan survey (Jan-16) Statement of Work: National Survey of Payday Loan Users (Feb-16) FCAC Project Plan-Code of Conduct for the Credit and Debit Card Industry in Canada (May-15) CIAC Submission on OBSI Memo (Mar-16) FCAC Commissioner’s discussion items and speaking points for meeting with Paul Rochon, Deputy Minister of Finance (Jan-16) Topics of discussion for Meeting with Wendy Tilford, DM Ontario Ministry of Government and Consumer Services (June-15) Field Hearings (Jan-15)”.

Make an informal request for: 1025-AC2017-006 (FCAC)

Request Number: 1025-AC2017-003

Organization: Financial Consumer Agency of Canada

Disposition: All disclosed /Divulgué entièrement

Year: 2016

Month: November

Number of Pages: 2,424

Request Summary: SmartProcure is submitting a public records request to the Financial Consumer Agency of Canada for any and all purchasing records from 2010-01-01 to current. The request is limited to readily available records without physically copying, scanning or printing paper documents. Any editable electronic document is acceptable. The specific information requested from your record keeping system is: 1. Purchase order number. If purchase orders are not used a comparable substitute is acceptable, i.e., invoice, encumbrance, or check number 2. Purchase date 3. Line item details (Detailed description of the purchase) 4. Line item quantity 5. Line item price 6. Vendor ID number, name, address, contact person and their email address 7. What is the beginning of your fiscal year ”

Make an informal request for: 1025-AC2017-003 (FCAC)

Request Number: 1025-AC2018-001

Organization: Financial Consumer Agency of Canada

Disposition: Disclosed in part/Divulgué en partie

Year: 2017

Month: July

Number of Pages: 31

Request Summary: We have received a request under the Access to Information Act for the following records: "I am requesting all compliance records-including, but not limited to, compliance reports, non-substantive letters, letters of concern, non-compliance letters, notices of violation and the results of any investigations, on-site examinations or desk reviews - relating to Home Bank ."

Make an informal request for: 1025-AC2018-001 (FCAC)

Request Number: 1025-AC2017-005

Organization: Financial Consumer Agency of Canada

Disposition: Disclosed in part/Divulgué en partie

Year: 2017

Month: March

Number of Pages: 275

Request Summary: We have received a request under the "Access to Information Act" for the following records: Provide 2015, 2016 latest internal reports and briefing notes: -problems and solutions for pay day loan companies; - protecting consumers from financial institutions like banks, insurance companies inadequate codes of conduct; - letters of concern and violation notices and penalties; -drafting a financial consumer code and areas of stronger enforcement; - areas of most common violations and prevention action plans. Other records released/to be released."

Make an informal request for: 1025-AC2017-005 (FCAC)

Request Number: 1025-AC2018-008

Organization: Financial Consumer Agency of Canada

Disposition: All disclosed /Divulgué au complet

Year: 2017

Month: August

Number of Pages: 114

Request Summary: Request for a copy of our agency file 855-157354

Make an informal request for: 1025-AC2018-008 (FCAC)

Request Number: 1025-AC2018-009

Organization: Financial Consumer Agency of Canada

Disposition: Entirely excluded

Year: 2017

Month: September

Number of Pages: 49

Request Summary: We have received a request for the following information: "On the withdrawal of the Consumer Code provisions in the Department of Finance's Bill C-29 in mid-December 2016, the Minister of Finance tasked the Financial Consumer Agency of Canada (FCAC) with engaging provincial and territorial regulators and other key stakeholders to Identify best practices that could strengthen the federal financial consumer protection framework. According to Michael Toope of the FCAC in an email to me dated July 26, 2017, "A report (on best practices) has been rendered and is currently with the Minister of Finance." Assuming the FCAC met the deadline of May 29, 2017 to complete the report and forward it to the Minister, the Minister/Ministry has had the report for 3 months for review. I would like to be sent a complete electronic version of the FCAC report by email by September 15 for background for a post I am writing on consumer banking issues.”

Make an informal request for: 1025-AC2018-009 (FCAC)

Request Number: 1025-AC2018-010

Organization: Financial Consumer Agency of Canada

Disposition: Disclosed in part/Divulgué en partie

Year: 2017

Month: December

Number of Pages: 24

Request Summary: All notices given to the Commissioner or received by the Agency by any Canadian bank, cooperative credit association, or trust and loan company from Jan 1 2016 to the time FCAC responds to this under the following regulations providing notification of retail financial institution branch closures: Banks Regulations (SOR/2002-104), Cooperative Credit Associations Regulations (SOR/2002-105), and Trust and Loan Companies Regulations (SOR/2002-106)

Make an informal request for: 1025-AC2018-010 (FCAC)

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