Completed Access to Information Requests

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About this information

Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests previously made to the Government of Canada. If you find a summary of interest, you can request a copy of the records at no cost. For additional information, please see the “About Access to Information Requests” webpage.

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Found 21 record(s)

Req # 18-1834

Obtain a copy of any document allowing me to see the amounts spent by VIA Rail to improve and/or renovate its stations, infrastructure/trains/new technologies for each of the last 10 years to date, December 4, 2018.

Organization: VIA Rail Canada Inc.

19 page(s)
December 2018

Nothing to report this month

Organization: VIA Rail Canada Inc.

December 2018

Nothing to report this month

Organization: VIA Rail Canada Inc.

November 2018

Req # 18-1816

All reports, decks (slideshows), analysis and briefing notes on the economic impact on Via Rail caused by the washed-out Hudson Bay Railway, dated from May 23, 2017 to July 1, 2018.

Organization: VIA Rail Canada Inc.

5 page(s)
October 2018

Req # 18-1820

1. personal – all records on this ticket; 2. info on the pacific central station and the via rail ownership of it and lease agreement; 3. copy of the contract that via rail has with this company for enforcement; 4. names (full names) of all staff in the Vancouver office with their title/job grade, contact information (email, telephone #), and specifically of managers and the person responsible for parking there; 5. records on if tickets were cancelled by via rail; 6. records on complaints lodged about these parking tickets and the file and emails; 7. records about the media file on these complaints re parking tickets; 8. correspondence to/from the parking company and via rail; 9. complaint records about via rail at pacific central station; 10. copies about the complaints about the security guard at the station pacific central Vancouver; 11. copy of the security guard contract at pacific central station at via rail with the bc corps of commissionaires.

Organization: VIA Rail Canada Inc.

300 page(s)
October 2018

Req # 18-1824

In 2016, VIA Rail deployed the VIA 360 system. 1. I would like to have a copy of the offers made with the suuplier of the new VIS 360 system; 2. I would like to know the costs related to this project, how much did the project cost? 3. The number of employees involved in the project during its design, its implementation and as of today? 4. What was the cost of purchasing the VIA 360 computer system? 5. What are the functions of the software (its usefulness)? 6. Who is the system manager? Further to the implementation of the VIA 360 system, VIA Rail created the BGE. 1. How many people form a part of this team? 2. What is the annual salary of an Agent?

Organization: VIA Rail Canada Inc.

5 page(s)
October 2018

Nothing to report this month

Organization: VIA Rail Canada Inc.

September 2018

Req # 18-1821

1. Train operator's contractual on-time performance and the agency's goal for on-time performance each month from January 2013 to present; 2. Safety incidents and the agency's goal for safety incidents each month from January 2013 to present; 3. Customer complaints and the agency's goal for customer complaints each month from January 2013 to present; 4. Revenue hours operated each month January 2013 to present; 5. Monthly ridership from January 2013 to present; 6. Average weekday riders each month January 2013 to present.

Organization: VIA Rail Canada Inc.

0 page(s)
August 2018

Req # 18-1815

All records that would show the costs and volume of ticket sales, refunds and cancellations along the Hudson Bay Railway from May 23, 2017 to May 23, 2018.

Organization: VIA Rail Canada Inc.

13 page(s)
July 2018

Req # 17-1752

All internal reports, correspondence and any other documents pertaining to the Canada 150 Youth Pass -specifically related to the roll out of the program in July 2017.

Organization: VIA Rail Canada Inc.

238 page(s)
June 2018