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Search the summaries of completed Access to Information (ATI) requests to find information about ATI requests made to the Government of Canada after January 2020. If you find a summary of interest, you can request a copy of the records at no cost using the form below each summary. Requests made through this form are considered informal requests and are not subject to the same requirements as requests under the Access to Information Act (ATIA).
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Found 11 record(s)
Req # EA-2023 019790
a) number of consumer complaints received by FCAC for fiscal years ending March 31 in 2019, 2020, 2021, 2022 and 2023; b) number of complaints in a) that were dismissed without investigation; c) number of complaints in a) that were investigated; d) number of complaints in a) that resulted in any finding of fault against a federally regulated financial institution; e)all documentation including electronic correspondence and data regarding changes to treatment of consumer complaints, scope of consumer complaints deemed acceptable or terms applied to consumer complaints worthy of investigation.Organization: Financial Consumer Agency of Canada
July 2023
Req # EA 2023 024296
I am seeking all investigative reports, findings of violations, notices of decision and penalties given to on federally regulated financial entities who’s head offices are based in Edmonton, Alberta. Date range: January 1, 2022 - June 23, 2023. Record number: FCAC CIR 5000Organization: Financial Consumer Agency of Canada
July 2023
Req # EA_2023_026425
Full final decision text for the following three recent cases regarding the vaccine mandate: #2022-162, #2022-109, #2022-078.Organization: Military Grievances External Review Committee
July 2023
Req # A-2022-2023-007
The names and corporate or association affiliations of "lobbyists" (see bribery agents) that have met with the prime minister, or an agent thereof and the amount of payment made to either the office of the prime minister, the Liberal Party of Canada, or Justin Trudeau directly stretching from October 19, 2015 to present.Organization: Office of the Commissioner of Lobbying of Canada
July 2022
Req # A-2022-007718
Provide the following briefing documents prepared in January 2022: RDIMS #393979, e-Transfer and Digital Banking Fraud Proposal. Provide disclosure on an interim basis of each briefing note as it is finalized.Organization: Financial Consumer Agency of Canada
April 2022
Req # A-2022-009625
Provide the following briefing documents prepared in January 2022: RDIMS #393979, e-Transfer and Digital Banking Fraud Proposal. Provide disclosure on an interim basis of each briefing note as it is finalized.Organization: Financial Consumer Agency of Canada
April 2022
Req # A-2021-001016
Briefing notes between the Financial Consumer Agency of Canada (FCAC) and the Ministry of Finance between April 1, 2018, and January 15, 2021, that refer to External Complaints Bodies or ECBs and all relevant correspondences.Organization: Financial Consumer Agency of Canada
April 2021
Req # A-2021-004917
I would like a copy of a briefing note sent to the Deputy Head of the FCAC on January 27, 2021 titled "Public Opinion Research 20-21: Consumers' Awareness of their Financial Rights and Responsibilities" Ref # 360341Organization: Financial Consumer Agency of Canada
April 2021
Req # A-2021-004918
I would like a copy of a briefing note sent to the Deputy Head of the FCAC on December 18, 2020 titled "Financial Updates to the Financial Consumer Agency of Canada Act" Ref #353715Organization: Financial Consumer Agency of Canada
April 2021
Req # A-2021-004921
I would like a copy of a briefing note sent to the Deputy Head of the FCAC on December 1, 2020 titled "Market Conduct Review under the Code of Conduct for the Credit and Debit and Card Industry" Ref #354513Organization: Financial Consumer Agency of Canada
April 2021