Finding recall information that impacts Canadians can be difficult. It requires active searching and knowledge that a recall has been made. To improve the accessibility of recall information, Transport Canada developed and is currently piloting an application for the Amazon Alexa voice assistant.
This app, which provides Canadians with a quick and easy way to search for passenger vehicles and light truck recalls, activates with the phrase, “Alexa, open vehicle recalls.” Alexa will then ask a few questions about the vehicle or product make and model to check, and will provide all recalls for it.
Transport Canada leveraged their vehicles recall database application programming interface (API) to power their app as this data is updated regularly and includes recalls pertaining to vehicles, tires and child restraints.
This app is one of the first Government of Canada uses of voice assistance to provide services to Canadians. This allows access to recall information in a new and innovative way.
This Alexa application allows Canadians to access recall data in an interactive and convenient way. It is a step towards new voice-enabled initiatives, and Canadians can interact with their government when and where they need to, in the format that works best for them.
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Submitted by Juris De'Medici on June 10, 2022 - 2:07 AM
What agreement does the government have with manufacturers in terms of recalls? How can we be sure a recall is performed properly? What Act directs manufacturers to perform recalls?
Submitted by Pierre-Luc Pilon on June 15, 2022 - 6:32 PM
Motor vehicle safety, including vehicle recalls, is governed by the Motor Vehicle Safety Act (MVSA). Transport Canada (TC) verifies compliance through testing, inspection, and other oversight activities.
The MVSA prescribes minimum safety and recordkeeping requirements for these products, and also compels manufacturers, distributors and importers of regulated products to take action when they become aware of safety defects in their products, or non-compliance to applicable safety standards.
When TC encounters non-compliance, TC will first confirm if any actions, such as a recall, or a stop on sales, have been taken by the person or company to address the issue. If no actions have been taken, the MVSA provides for the Minister, by way of an order, to order the company or person to correct a defect or non-compliance.
You can file a Defect Complaint online:
You can also consult at any time the Motor Vehicle Safety Recalls Database online: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu…
It is also recommended that owners contact the manufacturer or their local dealer to verify whether or not their vehicle is involved in a specific recall.
Submitted by open-ouvert on June 15, 2022 - 4:35 PM
Thank you for flagging this issue. I forwarded your comment to the dataset owners, and I am awaiting their reply.
All the best,
Sam, from the Open Government team
Submitted by larry willick on January 22, 2022 - 1:32 AM
I signed up... but could not access the system
Submitted by Pierre-Luc Pilon on March 09, 2022 - 3:06 PM
Sorry for only seeing this now.
Can you please write to us - the TC Open Government team. I'd like to investigate this issue further with you.
We can be reached at email@example.com.
Submitted by Charlyne Francoeur on October 24, 2021 - 3:02 PM