Departmental Results Framework indicators 2020-2021 Edition - Indicator 13: Percentage of respondents satisfied with overall benefits experience

Departmental Results Framework indicators 2020-2021 Edition - Indicator 13: Percentage of respondents satisfied with overall benefits experience Through a telephone survey, benefit recipients have the opportunity to let the CRA know the level of their satisfaction in their overall benefits service experience. 2022-04-12 Canada Revenue Agency open-ouvert@tbs-sct.gc.ca Economics and Industrytelephone surveybenefit recipientclient satisfactionservice experienceCCB Explanatory NotesHTML https://www.canada.ca/en/revenue-agency/programs/about-canada-revenue-agency-cra/income-statistics-gst-hst-statistics/departmental-results-framework/indicators-2020-21.html Explanatory NotesHTML https://www.canada.ca/fr/agence-revenu/programmes/a-propos-agence-revenu-canada-arc/statistiques-revenu-statistiques-tps-tvh/cadre-ministeriel-resultats/indicateurs-2020-21.html Departmental Results Framework Indicator 13: Percentage of respondents satisfied with overall benefits experienceCSV https://open.canada.ca/data/dataset/4142f040-4e20-40fa-97a9-1c1419676be3/resource/6bbe9f35-2dd9-42c3-a18b-58914cf35211/download/drf-ind13-2020-21-eng.csv Departmental Results Framework Indicator 13: Percentage of respondents satisfied with overall benefits experienceCSV https://open.canada.ca/data/dataset/4142f040-4e20-40fa-97a9-1c1419676be3/resource/87b1a572-0262-4cff-96a4-dc75f58894b8/download/cmr-ind13-2020-2021-fra.csv

Through a telephone survey, benefit recipients have the opportunity to let the CRA know the level of their satisfaction in their overall benefits service experience.

Data and Resources

Similar records