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The Office of Audit and Evaluation (OAE) Departmental Evaluation Plan for PHAC describes the Program Evaluation Division's scheduled work for the five-year period from 2021-22 to 2025-26. The Plan was developed to meet PHAC's commitments under the Policy on Results (2016), which requires that...

The objective of this audit was to provide assurance that Security Assessment and Authorization reviews of IT systems and services are being conducted in accordance with a formal process and in compliance with Treasury Board of Canada and Shared Services Canada policy requirements.

This audit examined the effectiveness of the processes for the establishment, management, and renewal of customer revenue agreements. The audit was approved by the President following recommendation by the Departmental Audit Committee in the 2019 to 2022 Risk-Based Audit Plan.

The audit examined the relevant processes and controls for High Performance Computing related to decision-making, capacity planning and client engagement. This audit was undertaken to provide assurance that processes are in place and aligned to SSC’s mandate, government priorities and client...

The evaluation team examined Distributed Computing Services (DCS) provided by Shared Services Canada (SSC) to a group of client organizations on a cost-recovery basis. DCS encompass a range of services that support the provisioning and functionality of employee workstations and computing...

The objective of this audit was to provide assurance that appropriate governance and internal controls were in place for the House of Commons service level agreements related to the national coordination of Blue Pages listings.

Professional services contracts can be used to meet unexpected fluctuations in workload, to acquire special expertise not available in the public service or to fill in for public servants during temporary absences. This audit provides assurance that professional services contracts at Shared...

The objective of this audit was to determine whether Shared Services Canada (SSC) was implementing a security policy framework that was consistent with Treasury Board (TB) policies regarding security and whether Security Assessment and Authorization (SA&A) processes were in place and working...

Effective project management is critical for Shared Services Canada (SSC) to deliver on its mandate. To mitigate vulnerabilities in project management, the SSC Project Management Centre of Excellence (PMCoE) defined and implemented SSC’s Project Management Framework (PMF). A primary component of...

This audit provides assurance to the President of Shared Services Canada (SSC) and the Departmental Audit and Evaluation Committee that SSC’s account verification process for telephony services was effectively designed. The scope of the audit included the practices for certification for FAA...