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VAC is proud to release this 2023 Accessibility Progress Report, which highlights achievements since the Plan was implemented. 1 VAC’s Accessibility Action Plan includes the Bureau of Pensions Advocates, as well as the Office of the Veterans Ombud. 6 This 2023 Accessibility Progress Report...

Detailed results from the Algorithmic Impact Assessment (AIA) for Automation Development to Support Disability Benefit Decision Making. The AIA is a questionnaire designed to help you assess and mitigate the risks associated with deploying an automated decision system. The AIA also helps identify...

The Wait Time Tool is the Veterans Affairs Canada (VAC) online tool that indicates the current average wait time for receiving a decision on program applications. This tool calculates the average wait time, in weeks, based on how long it took to process all complete applications in the past 90...

The Treasury Board Secretariat's Policy on Results sets out the requirements for Canadian federal departments’ performance information reporting. This performance information reporting involves a Departmental Results Frameworks (DRF) and a Program Inventory (PI). A department’s DRF shows how a...

As per the Policy on Service and Digital, VAC is releasing all Departmental Results Framework (DRF) eligible datasets to help to support greater transparency and accountability of the government institutions, while respecting information security, privacy, and legal considerations.

Detailed results from the Algorithmic Impact Assessment (AIA) for the Mental Health Benefit. The AIA is a questionnaire designed to help you assess and mitigate the risks associated with deploying an automated decision system. The AIA also helps identify the impact level of the automated decision...

Veterans Affairs Canada’s Accessibility Action Plan 2022-2025: Table of contents 1.0 General 1.1 Introduction message 1.2 Process for receiving and dealing with accessibility-related feedback 1.3 Message from the Deputy Minister 1.4 Message from the Accessibility Network 1.5 Accessibility...

The briefing note titles listed below were prepared for the Deputy Minister and the Minister of Veterans Affairs Canada. In accordance with both the Access to Information Act and Privacy Act, personal or confidential information as well as information related to security have not been included in...

Veterans Affairs Canada (VAC) has set service standards to ensure quality and timely delivery of services and decisions. The department is currently conducting a review of these standards to ensure they report on the service experiences that matter most. New standards may be added and/or existing...

Annual Prescription Drug Expenditures Group by Anatomical Therapeutic Chemical (ATC).