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VAC is proud to release this 2023 Accessibility Progress Report, which highlights achievements since the Plan was implemented. 1 VAC’s Accessibility Action Plan includes the Bureau of Pensions Advocates, as well as the Office of the Veterans Ombud. 6 This 2023 Accessibility Progress Report...

The Wait Time Tool is the Veterans Affairs Canada (VAC) online tool that indicates the current average wait time for receiving a decision on program applications. This tool calculates the average wait time, in weeks, based on how long it took to process all complete applications in the past 90...

The Treasury Board Secretariat's Policy on Results sets out the requirements for Canadian federal departments’ performance information reporting. This performance information reporting involves a Departmental Results Frameworks (DRF) and a Program Inventory (PI). A department’s DRF shows how a...

Veterans Affairs Canada’s Accessibility Action Plan 2022-2025: Table of contents 1.0 General 1.1 Introduction message 1.2 Process for receiving and dealing with accessibility-related feedback 1.3 Message from the Deputy Minister 1.4 Message from the Accessibility Network 1.5 Accessibility...

The briefing note titles listed below were prepared for the Deputy Minister and the Minister of Veterans Affairs Canada. In accordance with both the Access to Information Act and Privacy Act, personal or confidential information as well as information related to security have not been included in...

Veterans Affairs Canada (VAC) has set service standards to ensure quality and timely delivery of services and decisions. The department is currently conducting a review of these standards to ensure they report on the service experiences that matter most. New standards may be added and/or existing...

Annual Prescription Drug Expenditures Group by Anatomical Therapeutic Chemical (ATC).

The Privacy Act gives Canadian citizens and those present in Canada the right to access and request correction of personal information about themselves held by federal government institutions. The Act also outlines obligations related to the collection, retention, accuracy, use, disclosure and...

The Access to Information Act provides members of the public and corporations with the legislated right to access federal government records, subject to certain limited and specific exceptions. The Act complements other methods for obtaining government information, and does not limit in any way...

Representation by Employment Equity occupational groups for visible minorities, Aboriginal Peoples, persons with disabilities and women and by fiscal year at Veterans Affairs Canada. The total number of employees in each group represents only those who have self-identified in accordance with the...