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Literature on tax compliance has identified trust as one of the key predictors of voluntary compliance. Accordingly the CRA has prioritized evaluating the public perception of trust in the Agency as one of its outcomes. This approach to measuring trust accomplishes two objectives: first, it will...

An indicator that measures voluntary compliance with tax filing.

This indicator measures the performance of the CRA in managing tax debt.

Ensures the Agency achieves its responsibilities and priorities of assisting Canadians to meet their filing obligations, while also ensuring Canadians receive the benefits they are entitled to. This value is derived by dividing the total number of taxpayers who filed after the letter was issued...

Through a telephone survey, benefit recipients have the opportunity to let the CRA know the level of their satisfaction in their overall benefits service experience.

This indicator measures the performance of the CRA in issuing Canada child benefit payments on time.

This indicator measures the amount of annual incremental federal revenue generated as a result of additional Federal Budget initiatives used to support Government of Canada responsibilities and priorities and the Agency's ultimate outcome: "Canadians meet their obligations, non-compliance is...

Demonstrates the CRA’s commitment to helping those with modest incomes and simple tax situations complete their tax and benefit returns.

This publication presents statistics for 21 selected T1 line items such as employment income, old age security pension, net federal tax and total tax payable. These line items are presented by province and territory and then further broken down by income class, major source of income, age, and...

This publication presents statistics for 21 selected T1 line items such as employment income, old age security pension, net federal tax and total tax payable. These line items are presented by province and territory and then further broken down by income class, major source of income, age, and...