Search Records

In 2018, SSC launched the Services Survey. Each April and October, SSC’s partners fill out a questionnaire on the services SSC provides.

This dataset focuses on the e-mail services provided by Shared Service Canada to our partner departments. It does not include the legacy e-mail service metrics. This dataset includes items like the number of e-mail accounts, the number of accounts over 2 GB, number of Blackberry’s activated and...

The average time to fulfill brokered cloud hosting service requests reflects the Shared Services Canada rate of response to client requests which is an effective indicator of the brokering service. The percentage will indicate the proportion of the requests that have been filled within the...

Measures operation efficiency by comparing annual procurement costs as a proportion of the three-year annual average of the total value of contracts entered into by the organization. Calculation / formula: [(Annual Cost of Procurement Services)/(3-Year Annual Avg. of the Total Value of Contracts...

This availability indicator measures the % of time the cellular network / infrastructure is available, as provided by the contracted supplier(s). The indicator does not automatically monitor and measure the availability of individual user devices. Reporting the availability of cellular...

This dataset provides statistics for SSC’s Employment Equity related to the following groups: Women, Aboriginal People, Visible Minorities and Persons with Disabilities. Workforce Availability between 2016 and 2019 is based on the 2011 census. * Workforce Availability for 2020 is based on the...

Listing of consumption data actuals by department for services being provided by Shared Services Canada. The services included in the data is number of fixed lines, number of email accounts, number of licenses for Microsoft Office E3, number of GCSI accounts, number of MyKey accounts and maximum...

Government Electronic Directory Services (GEDS) provides public access to Government of Canada employee contact information as provided by participating departments. Encoded with the Latin Alphabet 1 (ISO 8859-1) character set. This is the dataset that contains all of the raw data within the...

The dataset showcase the overall monthly results based on the partner organizations’ feedback on six statements, one per driver (shown below) – with the exception of Timeliness, which has two questions. Responses are calculated using a five-point scale from “Strongly Disagree” to “Strongly...

The Fleet dataset tracks Shared Service Canada’s vehicle inventory. It collects data like Make, Model, Year, Maintenance, Mileage and Purchase cost. *--No information on file since these units were initially purchased and maintained by RCMP