Percentage of overall client satisfaction with the Translation Bureau's language tools and services

Percentage of overall client satisfaction with the Translation Bureau's language tools and services This indicator measures the overall user satisfaction with language tools and linguistic services provided by the Bureau, which demonstrates that the program meets its objectives. This indicator is measured through a semi-annual client satisfaction survey, administered to all requesters of the Bureau’s services. 2022-12-05 Public Services and Procurement Canada open-ouvert@tbs-sct.gc.ca Language and Linguisticstranslation bureauquality standardsclient satisfactionLanguage Portal of Canadatranslation serviceslinguistic servicesinterpretation servicesterminology servicesDepartmental Results ReportDRRDepartmental Results FrameworkDRF Data file 2021 - 2022CSV https://donnees-data.tpsgc-pwgsc.gc.ca/bt1/satisfactionglobale-overallsatisfaction/satisfactionglobale-overallsatisfaction-2021-2022.csv Data file 2020 - 2021CSV https://donnees-data.tpsgc-pwgsc.gc.ca/bt1/satisfactionglobale-overallsatisfaction/satisfactionglobale-overallsatisfaction-2020-2021.csv Data file 2019 - 2020CSV https://donnees-data.tpsgc-pwgsc.gc.ca/bt1/satisfactionglobale-overallsatisfaction/satisfactionglobale-overallsatisfaction-2019-2020.csv Data file 2018 - 2019CSV https://donnees-data.tpsgc-pwgsc.gc.ca/bt1/satisfactionglobale-overallsatisfaction/satisfactionglobale-overallsatisfaction-2018-2019.csv Data DictionaryXML https://donnees-data.tpsgc-pwgsc.gc.ca/bt1/btb-drf-cmr-dd.xml

This indicator measures the overall user satisfaction with language tools and linguistic services provided by the Bureau, which demonstrates that the program meets its objectives. This indicator is measured through a semi-annual client satisfaction survey, administered to all requesters of the Bureau’s services.

Data and Resources

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