2012 Resident Satisfaction Survey (archived)

2012 Resident Satisfaction Survey (archived) The City of Montreal wanted to conduct a study in order to better understand the perception of Montreal citizens with regard to the various municipal services. This approach is part of the City of Montreal's desire to establish a periodic measurement of satisfaction in order to include the citizen's point of view on an ongoing basis in the decision-making process. In this context, the City of Montreal mandated SOM to carry out the fall 2012 satisfaction measurement. __Recent versions of the satisfaction surveys (standardized approach) are available in the following two sets:__ [Satisfaction survey for businesses with respect to City of Montreal services] (/city-of-montreal/business-satisfaction-survey) [Survey of satisfaction among citizens with respect to City of Montreal services] (/city-of-montreal/survey-satisfaction-citizens) 2024-01-10 Government and Municipalities of Québec donneesouvertes@montreal.ca Government and Politics 2012 Satisfaction Survey - Survey DataZIP https://donnees.montreal.ca/dataset/ebc6d8ed-1d4b-4f7e-9ea7-58b90d987556/resource/8d51757e-f6ee-4a23-88c7-4b19cc4a16e6/download/mtlsat12.zip Survey Analysis Report, 2012ZIP https://donnees.montreal.ca/dataset/ebc6d8ed-1d4b-4f7e-9ea7-58b90d987556/resource/8f833e2b-9b41-4169-ad91-ea610a74e698/download/sondage-mtlsat12.zip Satisfaction Survey Questionnaire, 2012ZIP https://donnees.montreal.ca/dataset/ebc6d8ed-1d4b-4f7e-9ea7-58b90d987556/resource/8ec1a264-4080-441f-b27d-368b834387aa/download/questionnaire-mtlsat12.zip 2012 Survey ResultsPDF https://donnees.montreal.ca/dataset/ebc6d8ed-1d4b-4f7e-9ea7-58b90d987556/resource/6d0616f3-50c3-4ed8-a9a8-0d8af8211a75/download/r12413v1p10p1villedemontrual-sat-citoyens.pdf 2012 Survey ResultsODP https://donnees.montreal.ca/dataset/ebc6d8ed-1d4b-4f7e-9ea7-58b90d987556/resource/e6a8d132-a2b4-4c8e-9a88-2351b40645ac/download/sondage-mtlsat12.odp 2012 satisfaction surveyODS https://donnees.montreal.ca/dataset/ebc6d8ed-1d4b-4f7e-9ea7-58b90d987556/resource/03a81631-4b02-4e9f-8c8a-0274aa300a7d/download/mtlsat12.ods 2012 satisfaction surveyCSV https://donnees.montreal.ca/dataset/ebc6d8ed-1d4b-4f7e-9ea7-58b90d987556/resource/8a997373-19da-4da1-a8fb-e099fb03bd09/download/mtlsat12.csv Original metadata (https://www.donneesquebec.ca)HTML https://www.donneesquebec.ca/recherche/fr/dataset/ebc6d8ed-1d4b-4f7e-9ea7-58b90d987556

The City of Montreal wanted to conduct a study in order to better understand the perception of Montreal citizens with regard to the various municipal services. This approach is part of the City of Montreal's desire to establish a periodic measurement of satisfaction in order to include the citizen's point of view on an ongoing basis in the decision-making process. In this context, the City of Montreal mandated SOM to carry out the fall 2012 satisfaction measurement. Recent versions of the satisfaction surveys (standardized approach) are available in the following two sets: [Satisfaction survey for businesses with respect to City of Montreal services] (/city-of-montreal/business-satisfaction-survey) [Survey of satisfaction among citizens with respect to City of Montreal services] (/city-of-montreal/survey-satisfaction-citizens)

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