ServiceOntario wait times and call volumes (contact centres)

ServiceOntario wait times and call volumes (contact centres) This dataset contains quarterly reports of monthly call volumes and average wait times for public ServiceOntario phone lines. The data is organized by line of business. 2022-07-21 Government of Ontario Government and PoliticsGovernment and FinanceBusiness and economy ServiceOntario wait times and call volumes (contact centres)XLSX https://data.ontario.ca/dataset/12d55393-2c84-4681-8c04-dc43775dbdfd/resource/6bf58ebe-aee5-455a-bf38-993df3d88230/download/03_serviceontario_wait_times_and_call_volumes_contact_centres_jan2016-sep2021.xlsx Original metadata (https://data.ontario.ca)HTML https://data.ontario.ca/dataset/12d55393-2c84-4681-8c04-dc43775dbdfd Original metadata (https://data.ontario.ca/fr)HTML https://data.ontario.ca/fr/dataset/12d55393-2c84-4681-8c04-dc43775dbdfd

This dataset contains quarterly reports of monthly call volumes and average wait times for public ServiceOntario phone lines. The data is organized by line of business.

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