Citizen Service Requests (311 Requests)

Citizen Service Requests (311 Requests) This data set contains information requests and service requests submitted to the City of Montreal via the 311 call system, by email and at the Accès Montréal Offices (BAM). It should be noted that service requests fall into three categories: requests, complaints and comments. WARNING: The data in this set represents all requests submitted regardless of whether they resulted in an intervention by the City of Montreal or not. In addition, it is important to be aware of the methodology since it contains information on the collection and management of the data necessary for any analysis or interpretation of the data. 2025-02-26 Government and Municipalities of Québec donneesouvertes@montreal.ca Government and Politics Data visualizationHTML https://vuesurlesdonnees.montreal.ca/pub/single/?appid=1ee80856-782c-4769-a840-59548cc0dc55&sheet=af96e37c-6144-4913-a03b-3fc405c37c4b&opt=ctxmenu,currse 3-1-1 requests (2022 to date)CSV https://donnees.montreal.ca/dataset/5866f832-676d-4b07-be6a-e99c21eb17e4/resource/2cfa0e06-9be4-49a6-b7f1-ee9f2363a872/download/requetes311.csv 3-1-1 queries (archives 2019 to 2021)CSV https://donnees.montreal.ca/dataset/5866f832-676d-4b07-be6a-e99c21eb17e4/resource/dbfc05f8-b939-4639-ae52-2e77f738e43f/download/requetes311_2019-2021.csv 3-1-1 queries (archives 2017 to 2018)CSV https://donnees.montreal.ca/dataset/5866f832-676d-4b07-be6a-e99c21eb17e4/resource/f180b33d-7525-48de-b0d1-1b8d15a958bb/download/requetes311_2017-2018.csv 3-1-1 queries (archives 2014 to 2016)CSV https://donnees.montreal.ca/dataset/5866f832-676d-4b07-be6a-e99c21eb17e4/resource/f62595b0-b26a-4e7b-ba67-05b84521ab64/download/requetes311_2014-2016.csv requetes311_2016-2018.csvCSV https://donnees.montreal.ca/dataset/5866f832-676d-4b07-be6a-e99c21eb17e4/resource/dbc02208-907c-46ff-a052-e4c42042d327/download/requetes311_2016-2018.csv Original metadata (https://www.donneesquebec.ca)HTML https://www.donneesquebec.ca/recherche/fr/dataset/5866f832-676d-4b07-be6a-e99c21eb17e4

This data set contains information requests and service requests submitted to the City of Montreal via the 311 call system, by email and at the Accès Montréal Offices (BAM). It should be noted that service requests fall into three categories: requests, complaints and comments. WARNING: The data in this set represents all requests submitted regardless of whether they resulted in an intervention by the City of Montreal or not. In addition, it is important to be aware of the methodology since it contains information on the collection and management of the data necessary for any analysis or interpretation of the data.

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