Citizen Service Requests (311 Requests)

Citizen Service Requests (311 Requests) This dataset contains information requests and service requests submitted to the City of Montreal via the 311 call system, by email, and at Access Montréal Offices (BAM). It should be noted that requests for services are subdivided into three categories: requests, complaints, and comments. DISCLAIMER: The data contained in this set represent all requests submitted, whether or not they resulted in intervention by the City of Montreal. In addition, it is important to know the methodology because it contains information on the collection and management of the data necessary for any analysis or interpretation of the data. 2023-01-18 Government and Municipalities of Québec donneesouvertes@montreal.ca Government and Politics Visualization of dataHTML https://vuesurlesdonnees.montreal.ca/pub/single/?appid=1ee80856-782c-4769-a840-59548cc0dc55&sheet=af96e37c-6144-4913-a03b-3fc405c37c4b&opt=ctxmenu,currse 3-1-1 requests (2016 to present)CSV https://data.montreal.ca/dataset/5866f832-676d-4b07-be6a-e99c21eb17e4/resource/2cfa0e06-9be4-49a6-b7f1-ee9f2363a872/download/requetes311.csv 3-1-1 requests (archives 2017 to 2019)CSV https://data.montreal.ca/dataset/5866f832-676d-4b07-be6a-e99c21eb17e4/resource/f180b33d-7525-48de-b0d1-1b8d15a958bb/download/requetes311_2017-2019.csv 3-1-1 requests (2014 to 2016 archives)CSV https://data.montreal.ca/dataset/5866f832-676d-4b07-be6a-e99c21eb17e4/resource/f62595b0-b26a-4e7b-ba67-05b84521ab64/download/requetes311_2014-2016.csv Original metadata (https://www.donneesquebec.ca)HTML https://www.donneesquebec.ca/recherche/fr/dataset/5866f832-676d-4b07-be6a-e99c21eb17e4

This dataset contains information requests and service requests submitted to the City of Montreal via the 311 call system, by email, and at Access Montréal Offices (BAM). It should be noted that requests for services are subdivided into three categories: requests, complaints, and comments. DISCLAIMER: The data contained in this set represent all requests submitted, whether or not they resulted in intervention by the City of Montreal. In addition, it is important to know the methodology because it contains information on the collection and management of the data necessary for any analysis or interpretation of the data.

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