Cheque Redemption Control Directorate's Call Center Statistics Data on the incoming calls received for each type of service offered by the Cheque Redemption Control Directorate's Client Service in response to requests from departments, financial institutions, beneficiaries and the Info-Receiver General line (domestics and overseas calls). 2018-09-30 2018-11-05 Public Services and Procurement Canada open-ouvert@tbs-sct.gc.ca Government and Politicscall center statisticsReceiver general call statisticscall center dataRG call center business linescall volumes and performance Data DictionaryXML http://donnees-data.tpsgc-pwgsc.gc.ca/ba1/centreappel-callcenter/centreappel-callcenter-dd.xml 2016-2018 Call Center StatisticsCSV http://donnees-data.tpsgc-pwgsc.gc.ca/ba1/centreappel-callcenter/centreappel-callcenter.csv Supporting DocumentationHTML http://donnees-data.tpsgc-pwgsc.gc.ca/ba1/centreappel-callcenter/soutien-support-eng.html Supporting DocumentationHTML http://donnees-data.tpsgc-pwgsc.gc.ca/ba1/centreappel-callcenter/soutien-support-fra.html

Cheque Redemption Control Directorate's Call Center Statistics

Data on the incoming calls received for each type of service offered by the Cheque Redemption Control Directorate's Client Service in response to requests from departments, financial institutions, beneficiaries and the Info-Receiver General line (domestics and overseas calls).

Resources

Resource Name Resource Type Format Language Links
Data Dictionary Guide XML English
French
Access
2016-2018 Call Center Statistics Dataset CSV English
French
Access
Supporting Documentation Guide HTML English Access
Supporting Documentation Guide HTML French Access