Departmental Results Framework indicators 2019-2020 Edition – Indicator 9: Percentage of services available online
Based on how the Treasury Board defines service, the CRA has established an inventory of services to Canadians. E-enablement refers to the rate at which those services in the inventory are available online for Canadians to self-serve. This indicator measures progress against the CRA’s digital...
Organization:
Canada Revenue Agency
Resource Formats:
- HTML
- CSV