Canada Revenue Agency

This indicator measures the percentage of external service standards targets that were met or mostly met within 5% of their target.

This indicator measures the level of satisfaction with CRA’s services which is an indication of client-centric service. Client-centric service has been empirically shown to predict trust, which in turn promotes cooperation and compliance. This indicator captures Canadian taxpayers’ and tax...

Literature on tax compliance has identified trust as one of the key predictors of voluntary compliance. Accordingly the CRA has prioritized evaluating the public perception of trust in the Agency as one of its outcomes. This approach to measuring trust accomplishes two objectives: first, it will...

An indicator that measures voluntary compliance with tax filing.

This indicator measures the performance of the CRA in managing tax debt.

Ensures the Agency achieves its responsibilities and priorities of assisting Canadians to meet their filing obligations, while also ensuring Canadians receive the benefits they are entitled to. This value is derived by dividing the total number of taxpayers who filed after the letter was issued...

Through a telephone survey, benefit recipients have the opportunity to let the CRA know the level of their satisfaction in their overall benefits service experience.

This indicator measures the amount of annual incremental federal revenue generated as a result of additional Federal Budget initiatives used to support Government of Canada responsibilities and priorities and the Agency's ultimate outcome: "Canadians meet their obligations, non-compliance is...

This publication presents statistics for 21 selected T1 line items such as employment income, old age security pension, net federal tax and total tax payable. These line items are presented by province and territory and then further broken down by income class, major source of income, age, and...

This publication presents statistics for 21 selected T1 line items such as employment income, old age security pension, net federal tax and total tax payable. These line items are presented by province and territory and then further broken down by income class, major source of income, age, and...

The Goods and Services Tax (GST) and Harmonized Sales Tax (HST) Incremental Federal Rebate for Municipalities Report provides the GST/HST incremental rebate amount paid to incorporated, determined, and designated municipalities, as defined in the Excise Tax Act, as follows: - incorporated...

Individual Tax Statistics by Area data present personal income tax data based on geographic area. The statistics are compiled by province and territory, as well as for all of Canada. The tables provide income and taxation statistics by specific geographic area, tax status classification, total...

Individual Tax Statistics by Forward Sortation Area data present personal income tax data based on forward sortation areas. The statistics are compiled by province and territory, as well as for all of Canada. These data tables provide income statistics, Tax-Free Savings Account (TFSA) statistics,...

This publication provides statistics based on information that the Canada Revenue Agency (CRA) collected and processed for all excise duty remitters for the following products: spirits, wine, beer and cannabis products for fiscal years 2018-2019 and 2019-2020.

This publication provides statistics based on information that the Canada Revenue Agency (CRA) collected and processed for all excise tax remitters on petroleum products, fuel-inefficient vehicles and air conditioners designed for automobiles for fiscal years 2018-2019 and 2019-2020.

The 2016 edition of the Final Statistics presents data based on 2014 tax year returns filed and processed up to June 30, 2016. The most recent assessment is used to compile the statistics. As a result, for returns that have been reassessed, the most current reassessed values are used to prepare...

The Goods and Services Tax/Harmonized Sales Tax (GST/HST) credit statistics presents data based on the information that the Canada Revenue Agency (CRA) collected and processed for all individual recipients for the 2015–2016 benefit year which covers the period from July 2015 to June 2016. The...

Individual Tax Statistics by Area data present personal income tax data based on geographic area. The statistics are compiled by province and territory, as well as for all of Canada. The tables provide income and taxation statistics by specific geographic area, tax status classification, total...

This publication provides statistics based on information that the Canada Revenue Agency (CRA) processed from applications for the Disability Tax Credit (DTC) or from individuals who claimed the DTC on their individual T1 Income Tax and Benefit Return.

This publication provides statistics based on information that the Canada Revenue Agency (CRA) processed from applications for the Disability Tax Credit (DTC) or from individuals who claimed the DTC on their individual T1 Income Tax and Benefit Return.