Canada Revenue Agency

Demonstrates the CRA’s commitment to helping those with modest incomes and simple tax situations complete their tax and benefit returns.

Based on how the Treasury Board defines service, the CRA has established an inventory of services to Canadians. E-enablement refers to the rate at which those services in the inventory are available online for Canadians to self-serve. This indicator measures progress against the CRA’s digital...

To support the Minister’s mandate commitment to deliver correspondence that is straightforward and easy to read, the External Administrative Correspondence (EAC) project aims to redesign 95% of CRA correspondence by May 2019.

The public perception index (PPI) is the combined rating from four questions from the Agency’s Annual Corporate Research (ACR), a public opinion research study that touches on service and Agency reputation and values indicators. The four questions that blend into the index are: How would you rate...

This indicator measures the percentage of external service standards targets that were met or mostly met within 5% of their target.

This indicator measures the performance of the CRA in managing tax debt.

An indicator that measures voluntary compliance with tax filing.

This indicator measures on-time payment compliance.

This indicator represents the percentage of Canadian businesses registered for Goods and Services Tax (GST)/Harmonized Sales Tax (HST) (including Québec).

This indicator measures on-time filing compliance for individuals.

The Canada Child Benefit (CCB) statistics presents data based on the information that the Canada Revenue Agency (CRA) collected and processed for all individual recipients for the 2019–2020 benefit year which covers the period from July 2019 to June 2020. The reports contain three tables...

The Canada Emergency Student Benefit (CESB) provides financial support to post-secondary students, and recent post-secondary and high school graduates who are unable to find work due to COVID-19. This benefit is for students who do not qualify for the Canada Emergency Response Benefit (CERB) or...

The Final Statistics presents data from personal income returns that were processed for the tax year two years prior to year of publication. For example, the 2012 edition of the tables analyze returns from the 2010 tax year, which generally had to be filed by the end of April 2011. The 2012...

This performance indicator measures the program's progress in supporting the Agency's commitment to address the growth of the tax debt. This value is derived by dividing the budget 2016 commitment by the total core commitment and then multiplying by the total dollars collected.

The Goods and Services Tax (GST) and Harmonized Sales Tax (HST) Incremental Federal Rebate for Municipalities Report provides the GST/HST incremental rebate amount paid to incorporated, determined, and designated municipalities, as defined in the Excise Tax Act, as follows: - incorporated...

The Tax-Free Savings Account (TFSA) statistics tables present data based on all of the individual records and summary returns sent by financial institutions (issuers) to the CRA for the 2010 tax year. The reports contain three tables. The data in the tables are taken from the tax year which is...

The Working Income Tax Benefit (WITB) statistics present data based on the information that the Canada Revenue Agency (CRA) collected and processed for all individual WITB recipients for the 2017 tax year.

The Goods and Services Tax (GST) and Harmonized Sales Tax (HST) Incremental Federal Rebate for Municipalities Report provides the GST/HST incremental rebate amount paid to incorporated, determined, and designated municipalities, as defined in the Excise Tax Act, as follows: - incorporated...

The 2015 edition of the Final Statistics present data based on 2013 tax year returns filed and processed up to June 30, 2015. The most recent assessment is used in the compilation of the statistics. Thus, for returns that have been reassessed, the most current reassessed values are used in the...

Percentage of corporate taxes that are paid on time.