Public Services and Procurement Canada

Since COVID-19 was first identified in December 2019, the number of countries affected by this disease has been increasing; the World Health Organization declared it a pandemic in March 2020. The current global situation requires highly effective communication. The vocabulary used must be...

This indicator measures the overall user satisfaction with language tools and linguistic services provided by the Bureau, which demonstrates that the program meets its objectives. This indicator is measured through a semi-annual client satisfaction survey, administered to all requesters of the...

This indicator measures in what proportion translation and interpretation services respect quality standards, which demonstrates that the program’s services are delivered without errors and that measures are taken by the program to ensure the quality of their services. This indicator is measured...

This indicator measures the extent to which the Translation Bureau’s terminology data, found within TERMIUM Plus®(https://www.btb.termiumplus.gc.ca/), is within the established quality standards, with an overall goal of increasing the quality of the data and of minimizing the number of errors....