Government and Municipalities of Québec

This series of codes summarizes and groups the provisions of the laws whose supervision is under the responsibility of the Office de la protection du Consommation. An intrinsic severity level has been associated with each of these codes. These severity levels make it possible to systematize the...

The Office of Consumer Protection has the mandate to receive complaints from consumers about merchants. These complaints were analyzed summarily and relate to non-compliance with a provision of a law that is monitored by the Agency. However, these are unverified claims. They could be subject to...

Statistics on the findings reported by radar-photographic device.